I see a troubling pattern emerging in how the most critical aspect of EVs – range – is discussed by companies and the media alike. These are problems that could have a significant negative effect on the way the public responds to electric vehicles if manufacturers don’t change the way they communicate expectations about range.
The basic problem is that when an EV is described, it usually has a single “range” number associated with it. For example, the Tesla Roadster has a range of 244 miles. When people talk about the range of a car that is planned in the future, they also offer a single number. For example, the media has reported that several car companies plan to come to market with...
Utilities tend to be portrayed as Mr. Burns rather than Mother Theresa. People often display a knee-jerk reaction to the idea of a utility -- distrust and suspicion.
And that reputation might have some root in reality; most people think of a blackout or a rate hike or a poor customer service experience. But U.S. utilities manage to keep the grid up and running 99.8 percent of the time. The electrical grid has been called one of mankind’s greatest inventions, akin to stuff like the transistor or space travel and deservedly so -- it animates our society just as the Web connects our world.
Without being too obsequious or sycophantic here...