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webinar: Grid Edge

Utility Customer Engagement 2.0

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Is Swapping out CIS Systems Necessary to Deliver New Services?

Today's utilities face significant schedule and investments risks when changing their CIS Systems. This webinar explores strategies for reducing these risks, improving project success and maximizing return on investments that enable advanced new features and services, such as:

  • Prepay
  • Social Media
  • Cloud computing
  • Mobile communications
  • Other new customer support services.

Hear a real business case as APS speaks about their transformation to an era of next-generation customer service and customer engagement.

Ask quesitions of the speakers and moderators live during the event. Can't make it? Register and we'll send you an alert when the webinar is available On-Demand.